Markate + NiceJob Integration FAQs

1. What is NiceJob and how does it work with Markate?

NiceJob is a reputation marketing platform that helps businesses collect reviews and build trust online. When connected to Markate, it automatically sends customer information to NiceJob so you can request reviews and run campaigns without manual work.

2. How do I connect NiceJob to Markate?

To connect:

1. Go to Connectors in Markate.
2. Select NiceJob from the list.
3. Click “Connect to NiceJob.”
4. Log in using your NiceJob email and password on the authentication screen.

Once logged in, the integration will be activated.

3. What happens after I connect NiceJob?

After connecting, Markate will automatically send customer data to NiceJob based on specific events, allowing you to:

• Request reviews from customers
• Enroll customers into NiceJob campaigns
• Automate follow-ups without manual input

4. What data gets sent to NiceJob?

Markate exports customer information to NiceJob when certain actions occur, such as:

• When a new customer is created
• When a work order is completed
• When an invoice is marked as paid

5. Can I manually send customers to NiceJob?

Yes. In addition to automatic triggers, you can export your Markate customer list to NiceJob and enroll them in campaigns.

6. What is the Notifications Log?

The Notifications Log shows a history of all notifications sent to customers through NiceJob. It includes:

• Notify date
• Event type
• Customer details
• Status of the notification

This helps you track what has been sent and monitor engagement.

7. Do I need a NiceJob account to use this feature?

Yes, you must have an active NiceJob account to connect and use the integration within Markate.

8. Is my login information secure?

Yes, Authentication is handled through NiceJob’s secure login system, ensuring your credentials are protected.

9. Can I disconnect NiceJob later?

Yes, you can disconnect the integration at any time from the Connectors section in Markate.

10. What are the benefits of using NiceJob with Markate?

• Automates review requests
• Saves time on customer follow-ups
• Helps build your online reputation
• Increases customer trust and conversions

11. Who should I contact if the integration isn’t working?

If you experience issues:

• Double-check your login credentials
• Reconnect the integration
• Contact Markate or NiceJob support for further assistance