Customer Finder 360 FAQ

1. What is Customer Finder 360?
Customer Finder 360 is a marketing tool in Markate that helps you target new customers by location, demographics, and consumer type. You can then send postcards to these leads to promote your business.

2. How do I access Customer Finder 360?
Log in to Markate.com and go to Marketing > Customer Finder 360.

3. How do I choose my target area?
You can:

• Enter an address or zip code.

• Use the circle tool on the map to select your target area.

• Zoom in/out and drag the map to adjust your selection.

4. Can I filter the type of leads?
Yes, you can filter leads by categories such as:

• Consumer

• Business

• New Homeowners

• New Movers

You can also apply demographic filters like Homeowner or Renter etc. to refine your audience.

5. What is the minimum number of leads I can target?
The minimum is 25 leads per campaign.

6. What if I apply too many filters?
The more filters you add, the fewer leads you’ll get. It may also take longer for the system to generate results.

7. How are leads displayed?
Potential leads are shown as green pins on the map.

8. Where can I see the list of leads I targeted?
Once purchased, your list of leads is saved under My Leads List in the left menu. You can review it or use it again for another campaign.

9. Can I reuse the same customer list later?
Yes, the list is stored in My Leads List and can be used for future postcard campaigns.

10. How much does each postcard cost?
The price per postcard is $1.10.

11. Is there a minimum number of postcards I must send?
Yes, you must select at least 25 leads before you can proceed with a campaign.

12. How is the total price calculated?
The total price = Number of postcards × Price per card ($1.10).
Example: 50 postcards × $1.10 = $55.00.

13. What should I do if no leads are found?

• Try widening your search circle.

• Use fewer filters (too many restrictions can result in no available leads).

• Try searching nearby zip codes.

14. What does “Leads found” mean?
It means the system identified potential customers in your selected target area and filters.

15. Why is the “Continue” button disabled when I have fewer than 25 leads?
The system enforces the minimum 25 leads rule. Until you meet this requirement, the Continue button will remain disabled, and you cannot move forward with the campaign.