QuickBooks Sync Errors

Modified on Wed, 19 Mar at 4:24 AM

Here are possible Sync errors while exporting Markate data to QBO with their solutions:


ERROR 1: "This Markate estimate contains items with different tax rates. QuickBooks allows to set only one tax rate on estimate." 

How to fix: Edit Estimate and Set the Tax Rate exactly same as the Custom Tax Rate in your QBO account.




ERROR 2: "Could not find QuickBooks Customer."

How to fix: Go to your Markate Account and activate the Customer which is selected in the Estimate. 




ERROR 3: Duplicate Document Number Error. Duplicate Document Number Error : You must specify a different number. This number has already been used. DocNumber=20 is assigned to TxnType=Estimate with TxnId=44

How to fix: It is due to duplicate Estimate Id. You need to remove one of the duplicate Estimates so that there is no duplicity. 


 


ERROR 4: "Feature Not Supported Error. Feature Not Supported Error : We're sorry. This feature is not included in your QuickBooks Online Essentials subscription."

How to fix: If Billable is check marked, unmark it, save it and syn it again. Billable feature is not supported in QBO.




ERROR 5: "A business validation error has occurred while processing your request. Business Validation Error: Select a customer for each billable split line."

How to fix: When Customer dropdown is left empty, this error occurred. For that, select a customer and sync it again.


 


ERROR 6: "Could not add a new QB Item named Materials that was set on item #1. QB Account of type Sales of Product Income not found."

ERROR 7: "Could not add a new QB Item named Products that was set on item #2. QB Account of type Sales of Product Income not found."

How to fix Error 6 and 7: Edit Invoice or Estimate, select Type as "Service". "Material" and "Product" types are not supported in QBO.



 

ERROR 8: "A business validation error has occurred while processing your request. Business Validation Error: Add a line item to continue."

How to fix: In an Estimate or an Invoice, when line items are left empty, this error occurred. Edit and add atleast one line item. Save it and sync again.




ERROR 9: QB Invoice for this payment not found. 

How to fix: This error occurs due to Tax mismatch or a Feature mismatch or duplicity of Invoice ID.

 

 

 

 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article